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Note: We suggest to add eSIM after arrival. More details, please refer to activation policy.
| Coverage | Longyearbyen, Svalbard and other tourist destinations in Svalbard and Jan Mayen. |
|---|---|
| Network | Telia |
| Speed | |
| Plan Type | Data Only |
| Tethering / Hotspot | Yes |
| Phone Number | No |
| Voice Call | Not available, only via apps (VOIP) |
| Text Message | No |
| eKYC (Identity Verification) | Not Required |
| Delivery | The eSIM QR code will be emailed within 5 minutes after payment is accepted. |
| Data Routing | |
| Top-up Option | Not avaibale |
Click to veiw more FAQs for MicroEsim's eSIM>>
Q: Does my phone support eSIM in Svalbard and Jan Mayen?
A: Mostly you may Dial *#06# and press call, If you find a EID number shown, your device is eSIM-compatible. You can also click to check full eSIM compatible device list.
Q: When and how will I receive my eSIM for Svalbard and Jan Mayen ?
A: Immediately! Once the payment accepted, we will eMail you the eSIM QR code and information in minutes. You can check your email, use online chat "Track My Order" or login your MicroEsim accout to check order details for the eSIM. Click to learn details how to track orders on MicroEsim.
Q: Can I make phone call and send text message with MicroEsim's Svalbard and Jan Mayen Plan?
A: Our Svalbard and Jan Mayen eSIM is data-only and does not come with a number for local or international calls and text. You can make calls through VoIP apps like WhatsApp or Skype, which utilize your data plan. Click to learn how to make calls with a data-Only eSIM.
Q: Can I keep my whatspp / line number?
A: Yes, you don’t need to make any changes to the settings, you can keep your contacts and conversations. You can use whatsapp / line and other apps like normal.
Q: Can I share data with other devices using this travel data plan?
A: Yes, you can use hotspots to share the data.
Q: What is the validity for Svalbard and Jan Mayen travel data plan after purchase?
A: 60 or 90 days after purchase, depending on the data plan you purchased, please active the data plan before expire data.
Q: How to check remaining data balance of my Svalbard and Jan Mayen eSIM plan?
A: Click to enter your eSIM ICCID to quickly view your data plan usage instantly. You can also check your remaining data through your device's data settings.
Q: Can I transfer my installed eSIM to another phone?
A: No. Once the eSIM is installed, it cannot be transferred to another phone.
Q: When should I install my eSIM?
A: If you have not yet arrived at your destination, we suggest installing your eSIM one day before departure, in case you do not have a Wi-Fi connection upon arrival. However, after installation, please remember to turn it off until you are ready to use it. If you are already at your destination, you can install it anytime while connected to Wi-Fi.
If your device has an EID (Embedded Identity Document) number, it means it is eSIM compatible.
As soon as your payment is processed, we’ll send you the eSIM QR code and activation details within minutes via service@microesim.com
If you don’t receive the email, feel free to contact us at any time.
Click the button below to view more details on how to track your eSIM information.
After purchase, use the ICCID number received in your email to access detailed information about your eSIM, including:
