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Your iOS device must support eSIM and be carrier unlocked to use eSIM. Whether a device is eSIM-compatible depends on whether the manufacturer includes an eSIM. In some countries and regions, models may be released that do not support eSIM functionality. Alternatively, the carrier you purchased the device from may not have enabled eSIM.
MicroEsim provides an eSIM compatible device list for easy checking. The best way to confirm if your eSIM is compatible is through your device manufacturer, supplier, or major carrier.
Check if Your iPhone is eSIM Compatible
Apple phone models from iPhone XS, XS Max and XR onwards are equipped with eSIM. However, this also depends on your location and mobile operator. Follow the steps below to check if your iOS device supports eSIM technology.
*Note: These methods may not work on all devices and versions.
Method 1: Check Model Number
1) Go to Settings > General > About.
2) Tap Model Number until it changes to an AXXXX combination.
3) Verify that the Model Number of your iPhone or iPad is not from China region.
*Note: eSIM only supports iPad with Wi-Fi + Cellular features. The following Apple devices DO NOT have eSIM capability:
- iPhone from mainland China.
- iPhone from Hong Kong and Macao (except iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS).
Method 2: Check IMEI Number
1) Go to Settings > General > About.
2) Scroll down to find IMEI.
3) If a 15-digit IMEI number is displayed, your iPhone supports eSIM.
Method 3: Check the Add eSIM Page
1) Go to Settings > Cellular > Add eSIM.
2) If “Add eSIM” is available, your iPhone supports eSIM or virtual data SIM card.
Check if Your iPhone is Carrier Unlocked
Your device must also be carrier unlocked to use eSIM. This enables you to use multiple SIM cards or eSIM cards from different operators. Here are two methods to check if your iPhone/iPad is carrier-unlocked.
Method 1: Check Device Settings
1) Go to Settings > General > About.
2) Scroll down to Carrier Lock.
3) If it says No SIM restrictions, your iOS device is unlocked.
Method 2: Use Another SIM Card
1) Remove the origional SIM card from your iphone.
2) Insert another SIM card from a different mobile network operator.
3) If you can successfully make calls or send text messages using another SIM card or see that the carrier name at the top of the phone screen has changed, your phone may be unlocked. Otherwise it means your phone is tied to the original provider and is not eSIM compatible.
Method 3: Contact Your Seller / Service Provider
1) If you purchased your iPhone directly from a manufacturer like Apple, it may be unlocked.
2) If your purchased your device from a telecom provider (e.g. Orange, T-Mobile, or AT&T), it may be restricted to their network. Contact the provider for confirmation. They can inform if your iPhone is network locked and assist with unlocking it if necessary.
If you have any questions, feel free to contact our support team, and MicroEsim will be happy to help you!